Technical Account Manager
Redpoint Global Inc.
Massachusetts, United States · Posted Jul 16
Job description
Responsibilities: Serve as the primary technical point of contact for assigned accounts to ensure customer satisfaction and success. Proactively manage technical issues, drive resolutions for escalations, and develop account management strategies.
Requirements: Requires 2-5 years of experience in a customer-facing technical role and a bachelor's degree in Computer Science or a related field. Candidates should possess strong technical aptitude in enterprise technologies and experience with Windows and Linux environments.
Key skills: Account Management, Customer Success, Project Management, Technical Troubleshooting, Enterprise Technology Integration, SaaS Deployment, Windows OS, Linux OS, Communication, Interpersonal Skills, Problem Solving, Customer Service
Keywords: Snowflake, Cloud Data Warehouse, AI/ML, Generative AI, ETL, ELT, Azure Data Factory, Fivetran, Matillion, Alteryx, Informatica, Microsoft Azure, AWS, Google Cloud, Redpoint Global, Digital Marketing, SaaS, Enterprise Technologies, Integration Strategies