Technical Support Engineer, AMER West
Akuity
United States · Posted Jul 17
Job description
Responsibilities: Provide technical support to open-source and enterprise users via chat, forums, and GitHub to resolve issues with the Argo ecosystem. Help develop support playbooks and improve technical documentation to enhance the customer experience.
Requirements: Requires 2+ years of customer-facing support experience and hands-on proficiency with Kubernetes and Argo CD. Candidates should be familiar with GitOps concepts and the software development lifecycle.
Key skills: Kubernetes, Argo CD, GitOps, Technical Support, CI/CD, Troubleshooting, Customer Communication, Systems Thinking
Keywords: Argo CD, Argo Rollouts, Argo Events, Argo Workflows, Kubernetes, GitOps, CNCF, AWS, Azure, GCP, EKS, AKS, GKE, CI/CD, Technical Support, Open Source, Cloud Native