Technical Support Specialist

Responsibilities: Provide global technical assistance to healthcare providers using Nox Medical hardware and software via phone and email. Collaborate with internal teams to troubleshoot product issues and test new software and hardware versions.

Requirements: Requires a minimum of 5 years of experience in sleep diagnostics, medical devices, or regulated industries. Candidates must possess strong technical backgrounds and excellent English communication skills.

Key skills: Technical Support, Customer Service, Troubleshooting, Product Testing, Documentation, Clinical Science, English Communication, Problem Analysis, Data Collection, Corrective Action Planning

Keywords: Sleep Diagnostic, Medical Device, Noxturnal Software, RPSGT Credential, Technical Support, Healthcare Providers, Hardware Troubleshooting, Software Testing, Complaints Handling, Regulated Industries