Virtual Assistant I, ACC

Responsibilities: Field incoming calls, texts, and emails to provide price quotes and book home inspection appointments. Act as the primary point of contact for clients to maintain busy calendars and ensure a high-quality customer experience.

Requirements: Requires over 4 years of bilingual customer service experience, 2 years as an executive assistant, and 2 years in remote roles. Must possess strong digital communication skills and the ability to multitask across multiple software systems.

Key skills: Bilingual Customer Service, Executive Assistance, Remote Work Proficiency, English Communication, Data Entry, Digital Communication, Multitasking, Detail Oriented, Decision Making, Computer Literacy, Scheduling, Customer Experience

Keywords: Virtual Assistant, SaaS, Home Inspection, Customer Service, Bilingual, Booking Software, SOP, Remote Work, Administrative Support, Client Relations, Data Entry, Insurance Platform